Cisco Cucm 91 Iso 133: A Complete Guide to Installation, Upgrade, and Configuration

Cisco Cucm 91 Iso 133: What You Need to Know

If you are looking for a reliable, scalable, and secure solution for your business communication needs, you might want to consider Cisco Cucm 91 Iso 133. This is a software package that contains the latest version of Cisco Unified Communications Manager (CUCM), which is the core component of Cisco's unified communications platform. In this article, we will explain what Cisco Cucm 91 Iso 133 is, what are its main features and benefits, and how you can obtain, install, upgrade, configure, and manage it. By the end of this article, you will have a clear understanding of how Cisco Cucm 91 Iso 133 can help you improve your business communication efficiency, productivity, and security.

Cisco Cucm 91 Iso 133

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Introduction

Cisco Unified Communications Manager (CUCM) is a software-based call-processing system that provides voice, video, messaging, mobility, presence, conferencing, and collaboration services for businesses of all sizes. It supports a wide range of devices, protocols, applications, and integrations, making it a flexible and versatile solution for any communication scenario. It also offers advanced features such as call routing, call control, call admission control, dial plan management, media resources management, security, redundancy, high availability, disaster recovery, and more.

Cisco Cucm 91 Iso 133 is an ISO image that contains the latest version of CUCM (version 9.1) along with other software components such as Cisco Unity Connection (a voicemail and unified messaging system), Cisco Prime Collaboration (a management and provisioning tool), Cisco Unified Presence (a presence and instant messaging server), Cisco Jabber (a unified communications client), Cisco Unified Contact Center Express (a contact center solution), Cisco Emergency Responder (an emergency call routing system), Cisco Unified Attendant Console (an operator console application), Cisco Unified Mobility Advantage (a mobility service), Cisco Unified Mobile Communicator (a mobile unified communications client), and Cisco Unified Communications Manager Express (a simplified version of CUCM for small and medium businesses). These components work together to provide a comprehensive and integrated unified communications solution that can meet the needs of any business.

To use Cisco Cucm 91 Iso 133, you need to have a compatible hardware platform that can run the software as a virtual machine (VM). Cisco recommends using the Cisco Unified Computing System (UCS), which is a converged infrastructure system that combines computing, networking, storage, and virtualization resources in a single platform. Alternatively, you can use any third-party server that meets the minimum specifications for running CUCM VMs. You also need to have a valid license for each component of Cisco Cucm 91 Iso 133, which you can obtain from Cisco or an authorized reseller.

How to Obtain and Run Recovery Software on the CUCM VM

Before you can install or upgrade Cisco Cucm 91 Iso 133, you need to obtain and run the Recovery Software on the CUCM VM. The Recovery Software is a special ISO image that contains the necessary tools and files to prepare the CUCM VM for the installation or upgrade process. The Recovery Software performs several tasks, such as checking the hardware compatibility, verifying the license, formatting the hard disk, creating partitions, installing the bootloader, and copying the installation files.

To obtain and run the Recovery Software on the CUCM VM, you need to follow these steps:

• Download the Recovery Software ISO image from the Cisco website. You need to have a Cisco account and a valid service contract to access the download page. The file name of the Recovery Software ISO image is cucm_9.1_vmv8_v1.9.iso. The file size is about 4 GB.

• Upload the ISO image to the ESXi datastore using vSphere Client. You need to have access to the ESXi host where the CUCM VM is located. You can use vSphere Client to connect to the ESXi host and upload the ISO image to the datastore. You can also use other methods, such as FTP or SCP, to transfer the ISO image to the datastore.

• Adjust the VM settings before and after running the Recovery Software. You need to make sure that the VM settings match the requirements for running CUCM VMs. For example, you need to set the VM hardware version to 8 or higher, allocate at least 4 GB of RAM and 80 GB of disk space, enable VT-x/EPT or AMD-V/RVI in the BIOS, and disable snapshots and memory reservation. You also need to mount the ISO image as a CD/DVD drive and set it as the first boot device in the VM settings. After running the Recovery Software, you need to unmount the ISO image and set the hard disk as the first boot device in the VM settings.

Once you have completed these steps, you can proceed to install or upgrade Cisco Cucm 91 Iso 133 on the CUCM VM.

How to Install and Upgrade Cisco Cucm 91 Iso 133

To install or upgrade Cisco Cucm 91 Iso 133 on the CUCM VM, you need to follow these steps:

• Prepare for the installation or upgrade process. You need to make sure that you have a backup of your data and configuration on the existing CUCM system, if any. You also need to check if there are any compatibility issues or dependencies between Cisco Cucm 91 Iso 133 and other components of your unified communications environment, such as phones, gateways, applications, and integrations. You can use Cisco Unified Communications Compatibility Tool to verify the compatibility of your devices and software with Cisco Cucm 91 Iso 133.

• Perform the installation or upgrade using the ISO image. You need to power on the CUCM VM and wait for the Recovery Software to load. You will see a welcome screen that asks you to choose the language and keyboard layout. After that, you will see a menu that gives you the option to install or upgrade Cisco Cucm 91 Iso 133. You need to select the appropriate option and follow the instructions on the screen. You will be asked to enter some information, such as the hostname, IP address, DNS server, NTP server, security password, and license file of the CUCM VM. You will also be asked to confirm the installation or upgrade process and accept the end-user license agreement. The installation or upgrade process will take some time, depending on the size of your data and configuration. You can monitor the progress of the process on the screen.

• Verify and troubleshoot the installation or upgrade. After the installation or upgrade process is completed, you need to reboot the CUCM VM and verify that it is working properly. You can use Cisco Unified Reporting to check the status and health of the CUCM system and its components. You can also use Cisco Unified Serviceability to access various tools and logs for troubleshooting and maintenance purposes. If you encounter any issues or errors during or after the installation or upgrade process, you can refer to Cisco Unified Communications Manager Documentation for guidance and solutions.

Once you have successfully installed or upgraded Cisco Cucm 91 Iso 133 on the CUCM VM, you can proceed to configure and manage it.

How to Configure and Manage Cisco Cucm 91 Iso 133

To configure and manage Cisco Cucm 91 Iso 133, you need to follow these steps:

• Access and use the web interface of Cisco Cucm 91 Iso 133. You need to use a web browser to access the web interface of Cisco Cucm 91 Iso 133. The web interface consists of several applications that allow you to perform various tasks and functions on the CUCM system. The main applications are Cisco Unified CM Administration (for configuring users, devices, services, and features), Cisco Unified OS Administration (for managing the operating system and hardware settings), Cisco Unified Serviceability (for accessing tools and logs for troubleshooting and maintenance), Cisco Unified Reporting (for generating reports on the status and health of the system), Cisco Unified Disaster Recovery System (for backing up and restoring data), Cisco Prime Collaboration (for managing and provisioning multiple CUCM clusters), Cisco Unity Connection Administration (for configuring voicemail and unified messaging), Cisco Unified Presence Administration (for configuring presence and instant messaging), Cisco Jabber Configuration File Generator (for creating configuration files for Cisco Jabber clients), Cisco Unified Contact Center Express Administration (for configuring contact center features), Cisco Emergency Responder Administration (for configuring emergency call routing), Cisco Unified Attendant Console Administration (for configuring operator console features), Cisco Unified Mobility Advantage Administration (for configuring mobility services), and Cisco Unified Mobile Communicator Administration (for configuring mobile unified communications features). You need to enter the hostname or IP address of the CUCM VM, followed by the application name, in your web browser's address bar. For example, https://cucm.example.com/ccmadmin/ for Cisco Unified CM Administration. You also need to enter your username and password to log in to each application.

• Configure and manage users, devices, services, and features of Cisco Cucm 91 Iso 133. You need to use Cisco Unified CM Administration to configure and manage users, devices, services, and features of Cisco Cucm 91 Iso 133. Users are entities that can access the CUCM system and its features, such as administrators, end users, application users, and phone users. Devices are entities that can register with the CUCM system and make or receive calls, such as phones, gateways, trunks, conference bridges, media termination points, transcoders, and annunciators. Services are entities that provide functionality and resources to the CUCM system and its devices, such as call park, call pickup, intercom, hunt group, music on hold, extension mobility, unified mobility, and media resources. Features are entities that enhance the communication experience and capabilities of the CUCM system and its users, such as call forwarding, call transfer, call waiting, call hold, call resume, call barge, call recording, speed dial, shared line, directory number, partition, calling search space, route pattern, route list, route group, translation pattern, transformation pattern, dial plan, call admission control, and security. You can use the menus and tabs in Cisco Unified CM Administration to add, modify, delete, activate, deactivate, assign, and unassign users, devices, services, and features. You can also use the search and filter functions to find and select specific users, devices, services, and features. You can also use the bulk administration tool to perform batch operations on multiple users, devices, services, and features.

• Monitor and optimize the performance and security of Cisco Cucm 91 Iso 133. You need to use Cisco Unified Serviceability and Cisco Unified Reporting to monitor and optimize the performance and security of Cisco Cucm 91 Iso 133. Cisco Unified Serviceability provides various tools and logs for troubleshooting and maintenance purposes. For example, you can use the alarm service to view and configure alarms for different events and severities on the CUCM system. You can use the trace service to collect and analyze trace files for different components and processes on the CUCM system. You can use the network service to start and stop network services on the CUCM system. You can use the feature service to enable and disable features on the CUCM system. You can use the real-time monitoring tool to monitor the current status and statistics of the CUCM system and its components. You can use the analysis manager to perform root cause analysis on various issues on the CUCM system. You can use the serviceability reports archive to generate and archive reports on the performance and utilization of the CUCM system and its components. Cisco Unified Reporting provides various reports on the status and health of the CUCM system and its components. For example, you can use the unified communications report to view the summary and details of the unified communications components and their versions, licenses, clusters, servers, services, devices, users, and features. You can use the hardware report to view the summary and details of the hardware components and their models, serial numbers, firmware versions, memory, CPU, disk, and network. You can use the database report to view the summary and details of the database components and their schemas, tables, replication status, disk usage, and performance. You can use the certificate report to view the summary and details of the certificates and their types, issuers, subjects, validity, and status. You can use the security report to view the summary and details of the security components and their settings, policies, roles, permissions, audit logs, and events. You can also create custom reports using the report definition tool.

By using these steps, you can configure and manage Cisco Cucm 91 Iso 133 according to your business needs and preferences.

Conclusion

In conclusion, Cisco Cucm 91 Iso 133 is a software package that contains the latest version of Cisco Unified Communications Manager (CUCM) along with other software components that provide a comprehensive and integrated unified communications solution for businesses of all sizes. It offers many features and benefits, such as voice, video, messaging, mobility, presence, conferencing, collaboration, call routing, call control, call admission control, dial plan management, media resources management, security, redundancy, high availability, disaster recovery, management, provisioning, voicemail, unified messaging, contact center, emergency call routing, operator console, and more. To use Cisco Cucm 91 Iso 133, you need to have a compatible hardware platform that can run the software as a virtual machine (VM), a valid license for each component of Cisco Cucm 91 Iso 133, and the Recovery Software ISO image that prepares the CUCM VM for the installation or upgrade process. You also need to follow the steps to obtain, install, upgrade, configure, and manage Cisco Cucm 91 Iso 133. By doing so, you can improve your business communication efficiency, productivity, and security with Cisco Cucm 91 Iso 133.

FAQs

Here are some frequently asked questions (FAQs) about Cisco Cucm 91 Iso 133:

• What is the difference between Cisco Cucm and Cisco Unified Communications Manager?

Cisco Cucm is the name of the software package that contains Cisco Unified Communications Manager (CUCM) along with other software components that provide a comprehensive and integrated unified communications solution. Cisco Unified Communications Manager (CUCM) is the name of the core component of Cisco's unified communications platform that provides voice, video, messaging, mobility, presence, conferencing, and collaboration services.

• What are the system requirements for Cisco Cucm 91 Iso 133?

The system requirements for Cisco Cucm 91 Iso 133 depend on the hardware platform that you use to run the software as a virtual machine (VM). Cisco recommends using the Cisco Unified Computing System (UCS), which is a converged infrastructure system that combines computing, networking, storage, and virtualization resources in a single platform. Alternatively, you can use any third-party server that meets the minimum specifications for running CUCM VMs. The minimum specifications are as follows:

ComponentSpecification

ProcessorIntel Xeon E5-2600 series or higher

Memory4 GB or higher

Disk space80 GB or higher

Network interface cardGigabit Ethernet or higher

VM hardware version8 or higher

BIOS settingsEnable VT-x/EPT or AMD-V/RVI

VM settingsDisable snapshots and memory reservation

You also need to have a valid license for each component of Cisco Cucm 91 Iso 133, which you can obtain from Cisco or an authorized reseller.

• How can I get technical support for Cisco Cucm 91 Iso 133?

You can get technical support for Cisco Cucm 91 Iso 133 from various sources, such as:

• Cisco Technical Assistance Center (TAC): You can contact Cisco TAC by phone, email, web, or chat to get assistance from certified engineers who can help you resolve your issues and answer your questions. You need to have a valid service contract and a Cisco account to access Cisco TAC.

• Cisco Support Community: You can join the Cisco Support Community to interact with other users and experts who can share their knowledge and experience with you. You can post your questions, comments, feedback, and suggestions on the forums and blogs related to Cisco Cucm 91 Iso 133.

• Cisco Documentation: You can access the Cisco Documentation website to find various resources and guides on how to use and troubleshoot Cisco Cucm 91 Iso 133. You can also download PDF versions of the documentation for offline reference.

• Cisco Learning Network: You can access the Cisco Learning Network website to find various courses and certifications on how to use and master Cisco Cucm 91 Iso 133. You can also connect with other learners and instructors who can help you achieve your learning goals.

• How can I backup and restore my data on Cisco Cucm 91 Iso 133?

You can backup and restore your data on Cisco Cucm 91 Iso 133 using the Cisco Unified Disaster Recovery System, which is a web-based application that allows you to perform backup and restore operations on the CUCM system and its components. You can access the application by entering the hostname or IP address of the CUCM VM, followed by /drf in your web browser's address bar. For example, https://cuc m.example.com/drf/. You need to enter your username and password to log in to the application. You can use the application to schedule, perform, and monitor backup and restore operations. You can also use the application to manage backup devices, backup files, and backup settings. You can backup and restore data for the entire CUCM system or for specific components, such as CUCM, Cisco Unity Connection, Cisco Unified Presence, Cisco Unified Contact Center Express, Cisco Emergency Responder, Cisco Unified Attendant Console, Cisco Unified Mobility Advantage, and Cisco Unified Mobile Communicator. You can also backup and restore data for specific features, such as call routing, dial plan, media resources, security, license, and configuration. You can backup and restore data to and from local or remote devices, such as hard disks, DVDs, USB drives, FTP servers, or SFTP servers. You can also encrypt and compress your backup files for security and efficiency purposes.

• How can I update my license for Cisco Cucm 91 Iso 133?

You can update your license